Customer Care

At EON, customer service is built around your needs as a unique client.  One of our expert Account Managers will help design a service approach unique to your organization, and work with you as your service needs change and evolve. From online ordering and product selection, to delivery, billing and reporting, we tailor our service features to meet your needs.

EON also offers many standard features to serve you better, including:

  • Free next-day delivery, with no minimum order size*
  • Same-day and rush delivery
  • A dedicated Customer Service Representative for personalized, daily service
  • User-friendly internet ordering via EON Online
  • Customized billing and reporting packages
  • Expert, personalized delivery
  • Convenient, cost-effective national account programs
  • Hassle-free returns, with credits issued within 48 hours*
  • Immediate notification of backorders, with delivery date and substitution options

With these and other service features, EON strives to make purchasing easy and convenient. We can design a customized service program to work for your unique organization.

*Does not apply to furniture and special order products.